Hotmail,  Outlook,  OutlookExpress,
Windows Mail,  Windows Live Mail
+ Info on Using Blind Carbon Copies

I've been receiving lots of questions regarding Microsoft's Outlook, Outlook Express, Windows Mail, Windows Live Mail and Hotmail.

Outlook Express is an email program that came bundled with all versions of Windows prior to Vista. In Vista, Microsoft replaced Outlook Express with Windows Mail, which was a similar program.

In Windows 7 and 8, Microsoft did not include an email program, but urged users to download Windows Live Mail from

Outlook is a product that includes an email function along with an inter-active calendar and time-scheduling tools (designed mainly for businesses). Outlook has always been available as a stand-alone add-on that could be purchased separately or which sometimes came bundled with the most expensive versions of Microsoft Office.

Outlook Express and Windows Mail were (and still are, if you're using an older version of Windows) programs that stored all messages and contact lists on the user's computer. With Outlook email and Windows Live Mail, these files are stored on Microsoft's servers in the cloud.

Hotmail is another Windows email program that has always kept its messages and contact lists on Microsoft's remote servers.

Recently, however, Hotmail users were told that Hotmail has become a part of Outlook. Nonetheless, users' email address/names will continue to be listed as

Missing Bcc (Blind carbon copy) Box
Regarding the recently morphed programs of Hotmail and Outlook, Suzanne Fischer asked how to find the Bcc box.

After clicking on New or Reply or Forward in the Outlook toolbar, a box labeled To will appear to the left of the message area. Also in this area is a Cc & Bcc prompt which, when clicked, creates a new box labeled Cc, at which time the Cc & Bcc prompt will disappear.

Now here's where things get strange. In order to create a Bcc box, the user needs to click on the blank area where the Cc & Bcc prompt used to be.

Hopefully, Microsoft will soon fix this situation which makes it nearly impossible for a user to find the BCC box.

For those not familiar with the blind carbon copy concept, it simply means that recipients listed in the BCC box will not see any names or email addresses of other recipients of the message. Conversely, when multiple recipients are listed in the CC (carbon copy) box, everyone listed there will see everyone else's email/name and address. It's not uncommon for me to receive a forwarded cute story message that includes several hundred email addresses with it. This is one way that spammers find new victims to receive their junk mail. Please protect your friends' identities by always using BCCs instead of CCs. Yes, I realize that none of your friends or relatives would knowingly show a stranger a list of email addresses that came with a message, but how does anyone know where such a list might eventually end up?


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Senior Computer Tutor Don Edrington
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If you need help
with problems such as
a hacked email account,
I recommend contacting my friend Michael Scheer at


Mike knows how to remotely take control of an infected computer and do the required repairs.